Flexible (Flex): Such Bookings can be modified or cancelled (T&Cs Apply).
Non-Flexible (Non-Flex): Such Bookings
When making a booking you are required to enter the vehicle DROP off time (on your Departure from Heathrow) and the FLIGHT LANDING time for vehicle PICK up (on your Arrival at Heathrow) as we operate according to the timing you provide us.
The booking fee includes £5.60 to cover the cost of charges now being levied by Heathrow Airport to all Meet & Greet operators. This is for the use of the forecourts at drop-off or new designated collection areas within the short term car parks.
According to Heathrow Airport Authorities, the car park exit fee is £5.60 (15mins cost). Time starts from the time when the vehicle enters into the terminal till are leaving the terminal. On your return to the UK, if the customer leaves the Airport premises within 15 minutes of receiving/collecting the vehicle from the service provider, then the exit fee will be paid by the service provider.
If for any personal reasons the customer stays beyond 15mins at the terminal after collecting the vehicle from the service provider on return to the UK, then the customer needs to pay the exit fee at the barrier.
We strongly recommend our customers to call the service providers once they collect the luggage in order to avoid any extra cost on their return to the UK.
HolidayParkings does not take vehicles from any airport, instead the service provider (see above) takes the vehicle and they park to their own secured car park compound. You need to call the service provider on your departure and return day.
Cancellation is not allowed (Flex Bookings Only) where the drop off time is less than 24hrs (Terms & Conditions Apply). Non-Flex booking is non cancellable and non refundable.
We highly recommend to all our customer NOT to leave any personal belongings/valuables inside the vehicle, if you do so on your own risk then please take a receipt from the driver.
HolidayParkings does not take vehicles from any airport, instead the service provider (see below) takes the vehicle and park to their own secured car park compound. Make sure you call and look for the driver of the service provider on your departure and return day. We will send you all the instruction (telephone number, etc. )
NOTE: It’s illegal to use the phone while driving. It is the responsibility of the driver/customer to follow the UK Driving and transport LAW and stop at a safer place to make or take a call.
On the day, drive directly to your terminal at Heathrow airport.
Call Team when you are 20 to 30 mins away from the terminal and have a Chauffeur dispatched.
Do not call Team after you reach your terminal. If you are running late or early please do keep us posted.
Meet our Chauffeur at our designated point mentioned in our "Direction to Terminals" instructions.
Hand over the vehicle to our fully insured Chauffeur, sign in the paperwork and head straight into your terminal check-in desk.
Fully insured Premier/Terminals Parking Chauffeur will drive your vehicle into our highly secured car park located just within 5 miles from the airport.
Postcode TW6 1EW (Height Restriction 2.2m or 7ft 2in).
From the M25 exit at Junction 14, follow the signs for Terminals 2 & 3 all the way round following onto the Western Perimeter Road.
Go through the main tunnel to the Central Terminal Area for Terminals 2 & 3.
Exiting the tunnel, keep right, passing the Central Bus Station, joining the final approaches to Terminal 2 on Cosmopolitan Way.
Again, keep right as the road to Terminal 2 will move away from the building, before turning back as the road ramps up to Terminal 2 Departures & the Short Stay 2 car park on Constellation Way.
On the rising ramp, continue to keep right as the ramp will lead directly into the "Short stay car park" entry barriers.
Take the barrier, ticket and enter the car park.
Entering the car park on Level 4, keep RIGHT for Level 4 following the signs for Off Airport Parking Meet & Greet and then park your vehicle in "Row B". where you will be met by Premier/Terminals Parking Chauffeur to collect your car.
Postcode TW6 3QG (Height Restriction 2.2m or 7ft 2in).
From the M25 exit at Junction 15, follow the signs for Terminals 1, 2 & 3 all the way round following onto the Western Perimeter Road.
Go through the main tunnel to the Central Terminal Area for Terminals 1, 2 & 3.
Exiting the tunnel, keep in the 1st lane and follow signs for Terminal 3 Short Stay Car Park (Carpark 3).
Take a ticket from the barrier and take your car to Level 4, then park your vehicle in ROW “A” where you will be met by Premier/Terminals Parking Chauffeur to collect your car.
Postcode TW6 3XA (Height Restriction 2.0m or 6ft 6in).
When Entering Heathrow Airport, following signs for Terminal 4, Departure Passenger Drop Off, as you go on the ramp towards Terminal 4, keep your vehicle in the left hand lane, and enter into Lane 3, which is the furthest lane away from the Terminal.
Continue down the lane and at the end of the lane on the left hand side you will see a sign on the floor marked Permit Holders park your vehicle there, where you will be met by Premier/Terminals Parking Chauffeur to collect your car.
Postcode TW6 2GA (Height Restriction 2.2m or 7ft 2in).
Follow the signs for "Short stay Car Park" found on the right hand side of the ramp as you enter the exit for Terminal 5 roundabout.
After following the signs for Short Stay Car Park, you will see a sign on the left-hand lane marked"LEVEL 4".
Stay in this lane which will take you straight to a set of barriers. Take the ticket from the barrier and make your way to Zones R-S.
Park your vehicle in these designated areas which is sign posted in these zones as Off Airport Meet & Greet. where you will be met by Premier/Terminals Parking Chauffeur to collect your car.
Sign the and collect your vehicle from our designated point at your terminal.