Flexible (Flex): Such Bookings can be modified or cancelled (T&Cs Apply).
Non-Flexible (Non-Flex): Such Bookings
When making a booking you are required to enter the vehicle DROP off time (on your Departure from Heathrow) and the FLIGHT LANDING time for vehicle PICK up (on your Arrival at Heathrow) as we operate according to the timing you provide us.
The booking fee includes £5.60 to cover the cost of charges now being levied by Heathrow Airport to all Meet & Greet operators. This is for the use of the forecourts at drop-off or new designated collection areas within the short term car parks.
According to Heathrow Airport Authorities, the car park exit fee is £5.60 (15mins cost). Time starts from the time when the vehicle enters into the terminal till are leaving the terminal. On your return to the UK, if the customer leaves the Airport premises within 15 minutes of receiving/collecting the vehicle from the service provider, then the exit fee will be paid by the service provider.
If for any personal reasons the customer stays beyond 15mins at the terminal after collecting the vehicle from the service provider on return to the UK, then the customer needs to pay the exit fee at the barrier.
We strongly recommend our customers to call the service providers once they collect the luggage in order to avoid any extra cost on their return to the UK.
Cancellation is not allowed (Flex Bookings Only) where the drop off time is less than 24hrs (Terms & Conditions Apply). Non-Flex booking is non cancellable and non refundable.
We highly recommend to all our
NOTE: It's illegal to use the phone while driving. It is the responsibility of the driver/customer to follow the UK Driving and transport LAW and stop at a safer place to make or take a call.
As you exit the tunnel, keep in the left hand lane and follow signs for Terminal 1 drop off. Drive up the ramp staying in the left hand lane to the lower sections of the departure drop off point.
As you exit the tunnel keep in the middle lane for terminal 2 short stay car park, take the ticket from the barrier and make
As you exit the tunnel, follow the signs for Terminal 3 Departures. There are 2 lanes allocated for drop off. Please park in the lane
At the roundabout take the exit for terminal 4, keeping in the left hand lane going up the ramp. Please park in the lane
As you head up the ramp going towards the pick-up departures point, keep in the right hand lane and take the slip road on the right. Once you have turned onto the slip road, keep in the left hand lane marked LEVEL 4. Drive to the barrier, take a ticket and follow signs to row R or S.
1 - On your return please give us a call once you have collected all your luggage and we will arrange for one of our drivers to bring your vehicle to the Short-Stay Car Park (same place where you dropped your car unless instructed
2 - The Driver will meet you at